Privacy Policy
Last Updated: March 26, 2026
Biometryx ("we", "our" or "us") is committed to respecting your privacy. This Privacy Policy describes how we collect, use, and disclose Personal Information we receive when you use the Biometryx mobile app or biometryxapp.com ("Biometryx") or otherwise interact with us.
Based in Bulgaria, we adhere to the General Data Protection Regulation (GDPR) to ensure your data is handled with the highest standards of security and transparency.
1. Personal Information We Collect
We collect Personal Information about you from various sources to provide our precision health services.
Information Provided by You
- Account Details: Name, email address, and demographic information (date of birth, gender).
- Health Data: Biomarkers, information relating to your exercise regime, smoking, drinking, lifestyle, diet, sleep patterns, and body metrics.
- Documents: Blood test result PDFs you choose to upload for analysis.
Information from Third Parties
If you choose to connect Biometryx with third-party health applications (such as Apple HealthKit or Android Health Connect), we receive health and lifestyle data from these providers.
2. How We Use Your Information
We use your Personal Information to:
- Calculate your Biological Age and various health scores.
- Provide AI-driven health insights and priority recommendations.
- Track historical trends in your health data.
- Communicate with you regarding your account and our services.
- Improve our algorithms and user experience.
3. Third-Party AI Service Integration
To provide advanced health analysis and personalized improvement plans, Biometryx utilizes third-party artificial intelligence services. We currently partner with OpenRouter for deep synthesis of your health data.
We ensure your privacy through the following measures:
- Anonymization: Data sent to the AI service is stripped of direct identifiers such as your name, email address, or specific contact details.
- User Consent: We obtain your explicit permission within the app before any health data is transmitted to these services. You may withdraw this consent at any time.
- Data Use Limitation: We use these third parties as data processors only. Your data is processed for the sole purpose of generating your personal health plan and is not used by the provider to train their models.
- Equivalent Protection: We only partner with AI providers that offer data protection standards and security measures equivalent to our own and in compliance with GDPR.
4. Data Security and Storage
We implement robust technical and organizational measures to protect your data. Your health information is encrypted both in transit and at rest. We do not sell your personal or health data to third parties.
5. Your Rights (GDPR)
As a user based in the EEA or using a service based in Bulgaria, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Portability: Request transfer of your data to another service.
- Withdraw Consent: Revoke consent for data processing at any time.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@biometryxapp.com